Homeowners and board members get a secure, easy-to-use online portal for dues payments, announcements, documents, and two-way messaging. The portal centralizes association records, making it simple to find budgets, meeting minutes, rules, and maintenance updates.
We draft management agreements that match your bylaws, policies, and service level expectations, and we help boards apply governing documents consistently. We create and maintain them so board members can focus on decisions, not paperwork.
Residents can submit service and maintenance requests online, add photos, and track progress. Each request is time-stamped and routed to the right team member or vendor, ensuring nothing falls through the cracks.
To protect your budget, we solicit multiple competitive bids, leverage our extensive vendor network, and verify insurance and licensing. We coordinate schedules, oversee work quality, and document completion.
We aim to respond to homeowner inquiries within 24 hours. Notices, reminders, and policy updates are delivered through the portal and email, keeping the community informed and reducing workload for the board.
We handle assessment billing, collections, payables, reconciliations, and monthly financials. After the first year, we present a customized annual budget with practical line-item recommendations.
For associations that require maintenance support, our 24-hour emergency line connects residents to real help after hours. We triage issues, dispatch approved vendors, and inform the board as needed.
Your community gets a monthly association visit by an SRM representative to walk the property, review open items, and meet with board members as needed. We also host a monthly association meeting at our office, with use of our conference room.
We organize your annual meeting end-to-end: notices, mail-outs, proxies, sign-ins, and minute-taking. Our team keeps your timeline on track and your documentation compliant with bylaws and state requirements.
We provide personalized alteration/modification request forms specific to your bylaws and design standards. Submissions are logged, routed to the architectural committee, and archived for a clear approval history.
SRM manages the monthly bills and oversees common-area services, such as utilities, janitorial, pool, clubhouse, gate systems, elevators, and more, verifying performance and resolving issues quickly.
Why Choose Us
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